I need to clarify something about what products I do work on. My specialty is older appliances and I usually keep them running very well for years.
The issue is I do not work on Samsung, LG, Bosh, anything that has a computer board on it with a bunch of space-age looking buttons.
Basically if the lid locks I dont work on them.
Unfortunately there are not a lot of people that work on this type of product or want to. If you are interested in the best washing machine made in United States it is the Speed Queen and they will last 25 years compared to seven years for these newfangled ones.
Sorry about any inconvenience
If you have any questions speak to my secretary Lisa, and she will advise you